Terms & Conditions

Faber Music Ltd has tried to make it as easy as possible for you to order digital sheet music on this site.The description against each entry enables you to select the titles of your choice. The price of each item is indicated in pounds sterling.

The products in this section are available in digital print format only – once a transaction is complete your order can be located and printed from the Order History section of My Account for a period of 7 days, after which the print link will be disabled. You will not receive a digital file that can be saved to your computer. These measures have been put in place in order to protect the sheet music files from illegal distribution.

Once you have submitted your card and delivery details, your card will be debited and your order despatched. Confirmation of your credit card transaction will be sent, via email, by return. Notification of despatch will be sent subsequently, again via email, once your order has been packed.

You will need to register on this website to place an order. By doing so, you will be able to check your Account Info, view past orders and access your digital prints in My Account.

Your right to cancel

The Edition Peters Store supplies goods on a firm order basis. However, under UK law, the Consumer Rights Act 2015 state that you have the right to cancel the contract for purchase of any goods supplied by us, providing you return them in sufficient time to reach us within 30 (thirty) calendar days of the date of receipt. This applies to all goods supplied by the Edition Peters Store with the exception of CD, Video, DVD, software and Book & CD packages where the item has been either tampered with or unsealed.

Goods returned in this way should be clearly marked "Contract Cancellation" and you must include all relevant documentation. Please package the items securely as returned goods that are damaged will not qualify for refund. In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you will be responsible for the cost of the original despatch and the return of the goods. For your protection, we recommend that you use a recorded delivery method for return. A refund will be given for only the value of the goods supplied and subject to the goods reaching us within 14 (fourteen) calendar days of the date on which you received them.

However if you have purchased a CD, Video, DVD, software or Book & CD package and you find the goods faulty, you are advised to contact the Customer Services Team on +44 (0) 1279 828988 or email sales@fabermusic.com stating your invoice/order number and the date so that we can arrange the return and replacement of the damaged goods. Faber Music Ltd will replace the entire package, not just the damaged component.

Digital Goods

Our sale and supply of digital sheet music files ('Digital Files') is governed by the Consumer Rights Act 2015. This provides that Digital Files supplied by us must match the way we have described them, and be fit for purpose and of reasonable quality.

Please note that if a Digital File supplied by us is faulty or is not as described, you are entitled to a replacement. If a replacement cannot be supplied within a reasonable period and without significant inconvenience, you are entitled to your money back.

If you can show that a faulty file has damaged your device and we haven't used reasonable care and skill, you may be entitled to a repair or compensation.

Our sheet music files are delivered in PDF format and can be downloaded and saved to your computer. You are permitted to make 1 print out of the file.

Audio files are in MP3 format and can be downloaded and saved to your computer.

Files are for personal use only and photocopying or digital distribution of any kind without a licence is prohibited.

Orders supplied incorrectly or received damaged

In the event that your download cannot be accessed or printed properly please contact our E-Partners Team on (+44) 020 7908 5345 or email epartners@fabermusic.com stating your invoice/order number and date, so that we can fix the problem as soon as possible.

Photocopying

Please remember that it is illegal to photocopy music without a licence from the copyright owner. To photocopy is to steal from the composer/author and the publisher.

Contact Details

For anything arising out of the above, or for further information, contact the Customer Service Department at the address below.

The EPartners ecommerce platform is stored on servers operated and maintained by Faber Music.

Faber Music is registered in England, No. GB 2703274

Registered Office: 74-77 Great Russell Street, London, WC1B 3DA

Vat registration No. GB 523 2613 79